My sister was admitted to The Causeway Hospital several weeks ago with a spinal fracture. She also has COPD and Dementia, so there is a lot to deal with. Whilst there she had a fall and fractured her pelvis.
Last week I flew over from England to visit for a few days.
I appreciated that I was allowed to visit over the normal visiting times. The staff were professional, caring and patient on the whole. There were times when they were more than overstretched and those qualities dipped accordingly. I would blame under-staffing for that. Also I felt the wait time for response to calling for a nurse was frequently too long, after all they are sick and deserve to have reasonably prompt responses.
I often found my sister in pain which is difficult to see and the family didn't always have the best of communication, as staff changed frequently.
On the whole I would like to say "Thank you" and I will be writing to my MP about the overstretched NHS.
"Staff were professional, caring and patient"
About: Causeway Hospital / Acute Elder Medicine 1 (Rehabilitation) Causeway Hospital Acute Elder Medicine 1 (Rehabilitation) BT52 1HS
Posted by vegafq49 (as ),
Do you have a similar story to tell?
Tell your story & make a difference
››
Responses
See more responses from Nicky Butcher