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"Tooo long for a blod test"

About: Glenfield Hospital

We start our journey at 3pm in royale hospital then at 5 pm they sent us to glenfield hospital.the reason why i am writing this revie is because my mum had blood test at 8pm and after 4 of waiting we still did not speak with the doctor about result. I a shame for this hospital to have this kind of issue, tgey have amazing nurs and staff members but they need to work on time. Everyone want to finish and go home. The doctor told us 2/3 hours for the result but here we are at 1am and still waiting to speak with the doctor. After this experience i dont want to go to any emergency hospital, because I already know we need to wait al leat 11+hours. Hope they improve the tome spent in the hospital for patient otherwise they get more sick at staying at hospital then at home.

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Responses

Response from Glenfield Hospital 13 months ago
Glenfield Hospital
Submitted on 08/04/2024 at 01:16
Published on nhs.uk at 01:16


Hello

Thank you for taking the time to leave a review.

We are very sorry to read about your recent experiences at our hospital.

We would like to investigate this for you. In order for us to do this, we will require some further information from you.

Please contact our Patient Advise and Liaison Service (PALS) who will be able to fully investigate this for you.

You can contact PALS using any of the following methods:

Free phone line: 08081 788337 (Please note opening times are Monday to Friday 10am to 4pm. If you leave a message they will contact you the following working day)

Email: pals@uhl-tr.nhs.uk

Alternatively, you can fill out an online contact form on our website here: Patient Advice and Liaison Service (PALS) (leicestershospitals.nhs.uk)

Kind regards,

The Communications Team

Leicester’s Hospitals

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