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Walk-in service is excellent

Posted By pelicanbj85

"Walk-in service is excellent"

About: Forth Valley Royal Hospital / Outpatients

(as the patient),

I recently attended Phlebotomy clinic, which is now a walk-in facility.  Bloods were needed for my oncology appointment the following day. I previously experienced difficulty making an appointment by phone so the walk-in service is excellent and my results were available for Oncology the following day.

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Responses

Response from Caroline Logan, Person Centred Co-ordinator, Nursing, NHS Forth Valley 15 months ago
Caroline Logan
Person Centred Co-ordinator, Nursing,
NHS Forth Valley

Submitted on 19/04/2024 at 10:46
Published on Care Opinion at 10:46

Dear pelicanbj85

Thank you so much for sharing with us your experience of the walk-in service at the Phlebotomy Clinic. I am pleased to hear how quick and efficient the service was ensuring that your bloods results were ready for your appointment at Oncology.

I am sure the staff will be delighted to receive such positive feedback about the service.

Best Wishes

Caroline

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