This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Waiting times are too long

Posted By Anonimous member

"Waiting times are too long"

About: Dumfries & Galloway Royal Infirmary / Endocrinology

(as the patient),

Feeling anxious about waiting times for appointment to be seen.

I have a suspicious Lump on my neck and nodules on my thyroid, and been told that appointments are dealing with referrals from as far back as September, so I'll probably wait 6 months maybe longer to get seen.

Due to my thyroid function being midline, my referral is routine.  Ultrasound report thinks Lypoma, but what if it's sarcoma? This lump is firm and attached to muscle, not just under the skin... I am so so so anxious.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from James Tallach, Patient Feedback Officer, Patient Services, NHS Dumfries and Galloway 2 months ago
James Tallach
Patient Feedback Officer, Patient Services,
NHS Dumfries and Galloway

Support officer for the Patient Services Team who have oversight of all patient feedback and complaints to NHS Dumfries and Galloway.

Submitted on 12/03/2024 at 10:30
Published on Care Opinion at 10:50

picture of James Tallach

Dear Anonimous member,

Thank you for taking the time to provide feedback. I was sorry to learn of your concerns regarding the wait to be seen for investigation into the suspicious lump on your neck and nodules on your thyroid. Furthermore, I regret the anxiety that this is causing you.

To allow us to help and support you further, it would be useful to understand more about this issue so if you are happy and comfortable to do so, please can you contact Patient Services at NHS Dumfries and Galloway on 01387 2727233 or via email at dg.patientservices@nhs.scot.

Please be assured that should you be able to contact us directly; we will endeavour to help you with further information by liaising on your behalf with colleagues in the relevant departments.

Best wishes,

James.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k