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"I felt messed about and ignored"

About: Cheshire And Wirral Partnership NHS Foundation Trust / Adult mental health

(as the patient),

I was already struggling mentally, and came under the 'care' of the Home Treatment Team.

I felt messed about and ignored the whole time. Discharged without any real help, and generally feeling more depressed.

I would hesitate to seek help in a mental health crisis again.

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Responses

Response from Curtis Daniels, Carer / Patient Advice and Liaison Service Officer, Cheshire and Wirral Partnership NHS Foundation Trust 15 months ago
Curtis Daniels
Carer / Patient Advice and Liaison Service Officer,
Cheshire and Wirral Partnership NHS Foundation Trust
Submitted on 01/03/2024 at 16:33
Published on Care Opinion at 16:35


Hi,

I’ am so sorry to read about your experience. I would like to look into this further and pass on your concerns onto the appropriate team. If you would be happy for me to do this, please can you contact the Patient Advice and Liaison Service Team on either Freephone number of 0800 195 4462 or email 'cwp.pals@nhs.net'.

Kind Regards

Patient Advice and Liaison Service Officer

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