"They get the job done -somehow"

Attended for emergency surgery and all went well until someone decide to involve themselves in the process. As they hadn't checked on things properly i had to undergo another horribly painful groin exam (having had 2 already) carried out very clumsily, only to find that things were already in process for my operation. Not even an apology. Later when i said my post operative pain levels were causing problems where i might not be able to function alone at home i was fobbed and told thats the way it is. i was told i would receive proper pain management, which amounted to a load of various painkillers but no advice on how go about things (such managing the scar area etc) The whole experience left me wandering if the left hand knows where the right hand is, or indeed if patient care is the highest priority