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"The whole experience was a positive one"

About: Daisy Hill Hospital / Endoscopy Day Unit

(as the patient),

I attended Day Procedure department for a planned scope. All the staff were so welcoming and lovely and put me at ease. Especially Karen, Darryl, Jessica, Rory and Sarah and the lovely student whose name I unfortunately can’t remember. The whole experience was a positive one.

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Responses

Response from Natasha Cummins, Endoscopy Ward Manager, Surgery and Clinical Services Directorate, Southern Health and Social Care Trust nearly 2 years ago
Natasha Cummins
Endoscopy Ward Manager, Surgery and Clinical Services Directorate,
Southern Health and Social Care Trust

DHH Endoscopy ward manager

Submitted on 04/03/2024 at 08:58
Published on Care Opinion at 08:58


Hi,

Many thanks for taking the time to write to us with some very positive feedback from your recent procedure. It is lovely to hear your kind words about your experience and especially to mention staff names. As a department, we pride ourselves in providing a high standard of patient care. I will pass your comments onto the staff in particular mentioned.

Regards

Natasha

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