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Doctor made me feel so much more positive

Posted By fireew58

"Doctor made me feel so much more positive"

About: CGL Birmingham / East Hub

(as a service user),

I've recently been to see my CGL doctor and I was full of anxiety and hadn't slept for 8 days because I was so stressed about the appointment. Saba, the main doctor who prescribes me medicine, made me feel so calm and she took all my anxiety away and I'd really like it to be addressed and recognised just how well and how good she is with people like myself who have severe mental illnesses.

I've got bipolar disorder and OCD, my anxiety is that bad I usually do not leave my house, but Saba the doctor at CGL has made me feel so much more positive about caring to attend my appointments. She really does need to be recognised that she's amazing with people with mental health issues

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Responses

Response from Lydia Broom, Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team, Change Grow Live Birmingham 2 months ago
Lydia Broom
Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team,
Change Grow Live Birmingham

Submitted on 04/03/2024 at 15:33
Published on Care Opinion at 15:33

picture of Lydia Broom

Dear fireew58

Thank you so much for getting in touch with us about your experiences.

I’m Lydia and I am responsible for listening and responding to people’s feedback.

I can’t even begin to imagine how much strength it must have taken to leave your house and attend your appointment that day! Your anxiety and stress levels, not to mention your sleep deprivation must have felt overwhelming, and I am so glad that you found the courage to make it into our service.

It sounds like Saba our Doctor supported you in an absolutely amazing way when you arrived, and I was really happy to read that her approach allowed you to feel calmer and reduced your anxiety. This must have felt like such a relief!

So many people suffer with mental health issues, and just don’t get the support they need! But it sounds like Saba supported you in the best possible way, and was even able to help you feel more positively about attending appointments in the future, which is a brilliant change in itself. I hope you feel really proud of not just the courage you showed, but also your openness to listen to Saba’s words and advice that day as keeping an open mind is a personal quality that is key to recovery.

I will absolutely make sure that Saba gets to read your kind words, and will also share them with her line manager at Change Grow Live. I’m sure she will greatly appreciate the feedback you have shared, and will feel really happy to hear what a positive impact she had on you that day.

Recovery is always possible, but can be really tough especially when you are facing challenges alone. So keep finding that strength you have within you, to push through the anxieties and worries you have so you can make it to your appointments, benefit from the support that is on offer and achieve any goals you set for yourself.

Thank you once again for reaching out to us, and I wish you all the very best for your future and recovery.

Take care,

Lydia

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