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An invaluable resource for families who need that extra supp...

Posted By jupitertm75

"An invaluable resource for families who need that extra support"

About: East Kilbride Locality Support Service / Health Visiting

(as a parent/guardian),

My son was referred to Bronwyn, the Early Years Worker, last year for extra support. He has been waiting 3 years for an autism assessment and I needed more support with managing his needs. He has situational mutism which affects him at nursery.

I cannot thank Bronwyn enough for the support that she has provided the whole family. She went along to my son's nursery for a multi-agency meeting with evidence-based information that she had spent a significant amount of time researching. She explained everything fully to the nursery staff on the best way to support my son and brought multiple copies of all of the information she had gathered to share with everyone.

My son has made incredible progress since then and I honestly don't believe he would have made the amount of progress he has without Bronwyn's input. She has kept in regular contact to keep up to date with my son's progress.

I am so grateful I was referred to the Early Years Service within the health visiting team. I feel particularly at this time when children are facing long wait lists for neurodevelopmental input, this service is an invaluable resource for families who need that extra support. 

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Responses

Response from Angela Wardlaw, Team Leader - Health Visitor, Health Visiting Team, South Lanarkshire University Health and Social Care Partnership 14 months ago
Angela Wardlaw
Team Leader - Health Visitor, Health Visiting Team,
South Lanarkshire University Health and Social Care Partnership

Submitted on 29/02/2024 at 16:46
Published on Care Opinion at 17:02

Dear Jupitertm75

My name is Angela Wardlaw and I am the health visiting team leader at East Kilbride.

Thank you for taking the time to share such lovely feedback. I am delighted to hear how Bronwyn has supported your family and the positive outcomes for your son. By sharing you story you have also highlighted how our Early Years Team can assist families. It will mean so much to staff to know their knowledge and support has made a difference. I have shared your story within the health visiting and early years team who were delighted to hear your positive comments

Best Wishes

Angela Wardlaw

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Response from Debi Robertson, Senior Nurse, South Lanarkshire University Health and Social Care Partnership 14 months ago
Debi Robertson
Senior Nurse,
South Lanarkshire University Health and Social Care Partnership

Submitted on 29/02/2024 at 16:52
Published on Care Opinion at 17:03

Hello,

Thank you so much for taking the time to celebrate the positive impact Bronwyn's care has had on your son. I am heartened to hear of the difference she has made in a relatively short period of time. Your son has clearly remained at the centre of Bronwyn's care and she has acted as an advocate for him when he needed it. I am delighted this has improved things for your family.

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Response from Nadia Ait-Hocine, Locality Manager, South Lanarkshire University Health and Social Care Partnership 14 months ago
Nadia Ait-Hocine
Locality Manager,
South Lanarkshire University Health and Social Care Partnership

Submitted on 29/02/2024 at 17:48
Published on Care Opinion at 18:12

Hello,

Thank you so much for taking the time to post this note of appreciation ....it really does mean so much to get this feedback. I am delighted to hear that you felt that Bronwyn's input into shaping your son's care at his Nursery was so well informed and helpful. It is also wonderful to hear that her continued contact has made such a difference to both your son and your family. ..especially if you feel that this input has resulted in your son making "incredible progress"

We will of course ensure Bronwyn and the team are alerted to this post and thank you again for submitting such a lovely note

Nadia

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