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"Thank you for the wonderful experience"

About: Altnagelvin Area Hospital / Orthoptic Services

(as a parent/guardian),

I took my daughter for her review appointment in orthoptic dept and took my son as well. We were given a double appointment which was great to have both appointments back to back.

The first appointment was for an eye test and the lady was very attentive and communicated very well with my daughter, even kept my son engaged.

Richard then took us in for a more detailed examination. He was very friendly and approachable and took time talking to me and my daughter.

It was a very enjoyable experience and I want to thank them both for the wonderful experience. You are an asset to the trust

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Responses

Response from Patrick McCance, Manager of Orthoptic Services, Orthoptic, Western Health & Social Care Trust 14 months ago
Patrick McCance
Manager of Orthoptic Services, Orthoptic,
Western Health & Social Care Trust
Submitted on 29/02/2024 at 13:04
Published on Care Opinion at 13:04


Dear yankeeks44, Thank you for taking the time to give feedback on your daughter's appointment with both the Orthoptist and Optometrist and your positive experience. I will share this with the relevant staff

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