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My daughter's experience

Posted By justme28

"My daughter's experience"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Admissions Unit 1 (Emergency Medical) Victoria Hospital / Radiology Victoria Hospital / Respiratory Medicine

(as a parent/guardian),

My teenage daughter was admitted with severe abdominal pain. I had to bring her into A&E and the staff were lovely, we were attended to very quickly.

My daughter was then moved to AU1, where she had to go for a CT scan. The radiographer who we saw was so lovely, his name was Sam, he is an asset to NHS Fife, so friendly and informative and made my daughter feel at ease. I wish every area of NHS had someone like him!

She also had to attend for an ultrasound, and Jeremy and Claire were so nice and made us both feel relaxed as we could be.

After a night in AU1 she was transferred to ward 43, where all staff were friendly, a little short on the ground for staff but lovely all the same. She is currently still awaiting results of to see what is going on.

Keep up the good work everyone.

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Responses

Response from Esther Davidson, Senior Charge Nurse, Accident & Emergency, NHS Fife 2 months ago
Esther Davidson
Senior Charge Nurse, Accident & Emergency,
NHS Fife

Submitted on 29/02/2024 at 10:22
Published on Care Opinion at 10:22

Thanks for taking the time to give this positive feedback, I hope your daughter makes a good recovery.

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Response from Zoe Maclaughlan, Lead Radiographer, Radiology, NHS Fife 2 months ago
Zoe Maclaughlan
Lead Radiographer, Radiology,
NHS Fife

Lead Radiographer Phase 3 x-ray Victoria Hospital

Submitted on 29/02/2024 at 13:11
Published on Care Opinion at 13:11

picture of Zoe Maclaughlan

Dear justme28,

Thank you so much for taking the time to feedback on your daughter's experience in hospital. Working in Radiology, it is great to hear the staff you and your daughter encountered were friendly and put you both at ease. I will pass on your lovely feedback to Sam, Jeremy and Claire, as well as the whole radiology team.

I wish your daughter all the best with her health going forward, and hope the tests bring answers for you both.

Many Thanks,

Zoë Maclaughlan

Lead Radiographer

Phase 3 x-ray

Victoria Hospital

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Response from Harly McLennan, Senior Charge Nurse, Admissions Unit 1 (AU1), NHS Fife 2 months ago
Harly McLennan
Senior Charge Nurse, Admissions Unit 1 (AU1),
NHS Fife

Submitted on 01/03/2024 at 09:41
Published on Care Opinion at 09:41

Thank you for your kind feedback. I will share with the AU1 team.

Kind regards,

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Response from Cheryl Anne Smith, Senior Charge Nurse, Ward 43, Respiratory, NHS Fife 2 months ago
Cheryl Anne Smith
Senior Charge Nurse, Ward 43, Respiratory,
NHS Fife

Submitted on 01/03/2024 at 10:40
Published on Care Opinion at 10:42

Thank you for this feedback. I hope she is doing well and I am glad she had a friendly experience on Ward 43.

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