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"Three year wait"

About: Lothian Community Services / CAMHS Community Teams

(as a parent/guardian),

Three year wait for Autism/ADHD, my child has already been knocked back over the span of three years 3 times and her mental health has suffered. She is developing an eating disorder and self harm to cope, and no prevention. Sickening that this is what we call care.

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Responses

Response from George Ball, Business Manager, Royal Edinburgh & Associated Services, NHS Lothian 15 months ago
George Ball
Business Manager, Royal Edinburgh & Associated Services,
NHS Lothian
Submitted on 29/02/2024 at 14:40
Published on Care Opinion at 15:08


Dear Kater56,

Thank you very much for your feedback on the long waits for ADHD/Autism assessment within Child and Adolescent Mental Health Services (CAMHS) within NHS Lothian. I am very sorry for the length of wait that you and your child have had.

As Care Opinion is a public forum, I am unable to address your concerns directly and unable to look into your child's care and treatment specifically, however, if you would like to contact the Patient Experience Team (PET) to raise a formal complaint, then we can ensure that your experience is fully investigated, and a response is issued to you. They can be contact on 536 3370 or feedback@nhslothian.scot.nhs.uk.

Please be assured that although we are unable to provide you with a patient centered response, your feedback has been shared with the Senior Management Team directly to pick up with the CAMHS service.

Many Thanks,

George Ball.

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