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"I was so impressed"

About: Crosshouse Hospital / Paediatrics

(as a parent/guardian),

My daughter attended the paediatric ward at Crosshouse Hospital recently for a procedure. I was so impressed by the care she received. The consultant and all staff were so kind and we are so appreciative of the excellent care. Thank-you very much!

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Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 16 months ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 12/03/2024 at 13:57
Published on Care Opinion at 13:57


picture of Pamela Gibson

Dear Grateful789

Thank you so much for taking the time to share your experience of the care provided by the paediatric Team within University Hospital Crosshouse.

I am delighted to hear that your daughter received such kind, professional and compassionate care from our staff. This is a lovely example of the patient centred care that we strive to provide

Our staff really appreciate receiving feedback from their patients and it will be my pleasure to share your kind comments with the wider Team.

Please accept my best wishes for your daughter’s ongoing recovery and thank you once again for taking the time to acknowledge your care experience.

Kind Regards

Pamela

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