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"Major trauma accident at work leading to 7 months in hospital"

About: Queen Margaret Hospital / Community Rehab Service Queen Margaret Hospital / General Medicine Royal Infirmary of Edinburgh at Little France / High Dependency Unit & Intensive Care Unit Scottish Ambulance Service / Emergency Ambulance St John's Hospital / Plastic Surgery & Burns Trauma & orthopaedics / Orthopaedic National Treatment Centre

(as a service user),

I was seriously injured at my work last year. I was crushed by a concrete ceiling so I suffered a broken femur, broken pelvis, broken hip, dislocated shoulder, broken bones in face spine and torso. Also had severe chemical burns all over my body in particular my left arm. I was trapped under it and the pain I felt was unbelievable at the time, almost sending me into an immediate dream with the adrenaline. The boys I worked with first and foremost found me and helped immensely but I cannot speak highly enough of the emergency services who attended the scene and then managed to safely get me out, hose the cement off my body as best they could and then managed to somehow stable me enough to take me to the ERI.

I was in a terrible state, literally fighting for my life, but the service I got which saved my life I could not speak highly enough about. I was put in an induced coma ICU and the team working with me saved my life. They saved my eyesight by continually putting drops in and cleaning them. I got surgery to repair all my broken bones and then as the days went by I was more stable. They monitored everything exceptionally well, I had skin grafts done and was taken to St Johns. The burns were flushed and monitored as well as being woken up out of sedation. I had delirium and the nurses were amazing working with me to keep me calm and let me naturally come round whilst proving very good care and talking with family.

I was then transferred to the Vic in Kirkcaldy Ward 33. This allowed my body time to recover and rest. The team there gave me again excellent care, they were very good at working around my needs as I was bed bound and I was extremely sore and uncomfortable. They always checked in to see how I was along with visitors and made me feel safe again as going through the trauma I had, it was hard to feel safe and relaxed anywhere. I was put forward for physio and they got me out the bed into chairs using equipment and got me motivated to get better and see the long term goals that I wanted to set.

Finally I was transferred to the Queen Margaret ward 5 in Dunfermline. In my 4 months there I came on so much, the staff were truly unbelievable to me. They picked me up when I was down, kept me positive. They looked after me with the correct medication and just the all round general care was very very good. The staff were good at identifying any issues small or large that I may have had and they were just all round top people. The communication was very good which I was happy with and the kindness to family was great.

The physio team got me first into using aids, up on my feet and week by week I progressed reaching targets and aims set by the occupational therapy team who were also very good to me. They identified aims, they helped me with the practical basics in life and also got me the psychological help required, because as time went by I felt worse about being contained to a hospital. The physio also got my confidence up and helped reduce pain by intense stretching exercises, walking longer distances and helping me meet my goals such as being able to look after and get my bond back with my daughter. I did lots of weight training and strengthening and conditioning work, balance work and continuously walking to improve the pattern.

Then the major trauma pathway team, everyone I worked with were very good with passing information on and also looking at the best options for me. I have been discharged now and will continue to rehab with phsyiotherapy, plastic surgery appointments, ICAAS team and psychology. Major trauma link co-ordinator and my GP will also be involved with any follow up/check up appointments.

The staff all round at Queen Margaret even the charge nurses, everyone involved in my care, made me feel as at home as possible and did everything they could to help me physically and mentally continue to recover and I am so thankful for that.

Overall I am eternally grateful for the care, help, support and work put in to get me in a position to go back home and start life again. I have a long way to go but to be up on my feet is a blessing. I put in so much hard work in this recovery but without the incredible service and staff of the NHS along the way, none of this would be possible. So thank you, I am forever blessed to have met such important people to me and my family now with the chance of a good quality of life again. 

Thank you so much,

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Responses

Response from David King, Patient Experience Coordinator, Corporate Affairs, Scottish Ambulance Service 2 months ago
David King
Patient Experience Coordinator, Corporate Affairs,
Scottish Ambulance Service
Submitted on 27/02/2024 at 11:57
Published on Care Opinion at 11:57


Dear lryans87

Thank you for sharing your story. It sounds like quite a journey you have been on and I am glad to read that you are happy with all the care you have received.

If you would like me to pass on your thanks to the ambulance staff that attended may I ask that you contact our Patient Experience Team at sas.feedback@nhs.scot with your name, Care Opinion name and the address and date we attended.

I do hope your recovery continues well.

Kindest regards

David

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Response from Lisa Connelly, Senior Charge Nurse, Ward 33 (Ortho/Trauma), NHS Fife 2 months ago
Lisa Connelly
Senior Charge Nurse, Ward 33 (Ortho/Trauma),
NHS Fife
Submitted on 27/02/2024 at 14:36
Published on Care Opinion at 14:51


Dear lyrans97,

thank you for your kind and lovely feedback. Our team here in ward 33 remember you well and are so thankful that you have taken the time to share your experience of your stay with us.

We all hope you are recovering well, its wonderful to hear that you are now discharged from the hospital.

Kind regards, Lisa.

Lisa Connelly

SCN ward 33 VHK

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Response from Lynnette Marshall, Head of Nursing, Community Care Services - Inpatients, NHS Fife 2 months ago
Lynnette Marshall
Head of Nursing, Community Care Services - Inpatients,
NHS Fife
Submitted on 27/02/2024 at 15:09
Published on Care Opinion at 15:09


Dear lryans87,

Thank you for taking the time to share your experiences, it sounds quite the journey and I hope your recovery is continuing well.

Being in hospital for a prolonged period can be very difficult and I am pleased to read you have had such positive experiences with everyone involved in your care. I am sure the teams involved in your care will be delighted to receive such kind feedback.

I wish you well in your recovery and thanks again.

Take care.

Lynnette

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Response from Nicole Whyte, Integrated Teams Manager, Intermediate Care Teams, NHS Fife 2 months ago
Nicole Whyte
Integrated Teams Manager, Intermediate Care Teams,
NHS Fife
Submitted on 27/02/2024 at 15:17
Published on Care Opinion at 16:02


picture of Nicole Whyte

Dear lryans87

As Integrated Teams Manager and on behalf of the OT and Physio team at QMH I would like to thank you for your very kind and positive words and I will personally pass this onto them.

From your story it is great to hear that your rehabilitation journey throughout your time at QMH was positive and that you continue to physically and mentally recover from what sounds like a very difficult time for you.

The Therapy Team alongside all the members of the MDT, strive to ensure that our patients are listened to and valued. As you have stated rehab goals are person focused, aiming for improvement in what matters to you. I am pleased to hear that you are now fit to be at home and I wish you all the best in your ongoing recovery.

Kind regards

Nicole Whyte

Integrated Teams Manager

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Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership 2 months ago
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership
Submitted on 27/02/2024 at 16:25
Published on Care Opinion at 16:25


Dear lyrans97

My name is Shelley McBain and I am the Interim Service Manager for Primary Care. I would like to thank you for taking the time for providing such lovely feedback. It sounds like you have been on a significant journey. I would love to share your feedback with the GP practice. If it's not too much to ask, could I ask you contact me (shelley.mcbain2@nhs.scot) advising me which GP practice you are registered with, I will ensure this is passed on.

All the very best for your continued recovery.

Take care, and thanks again

Shelley

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Response from Gordon Mills, Deputy Associate Nurse Director, Diagnostic, Anaesthetic, Theatre, and Critical Care (DATCC), NHS Lothian 2 months ago
Gordon Mills
Deputy Associate Nurse Director, Diagnostic, Anaesthetic, Theatre, and Critical Care (DATCC),
NHS Lothian
Submitted on 27/02/2024 at 16:54
Published on Care Opinion at 16:54


Dear lyrans97,

On behalf of the Critical Care team, I would like to thank you for taking the time during your recovery to send such a thoughtful message. It sounds like staff during your whole journey provided you excellent care which is so nice to hear. I wish you the very best in your recovery and I will ensure this message is passed to the team.

Kind regards

Gordon Mills

Deputy Associate Nurse Director

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