"A high level of care was provided across the ward"

Recently admitted to Ward 103 ARI for a few nights and I am so sad about what I witnessed.

The night staff were honestly fantastic, nothing was too much trouble and a high level of care was provided across the ward.

That said, the nurse - given several nicknames by other patients - couldn’t have been less interested if they tried. There was definitely no patient centred care and for someone working on a ward consisting of many vulnerable people, often at the lowest moment of their lives, nurse's attitude was certainly not caring.

I did raise some concerns with other staff members but due to my current employment I feel unable to take this further. Perhaps the nhs should seek feedback from all patients upon their discharge. Poor staff affect patient recovery!