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"Physiotherapist was very professional and helpful"

About: General practices in Greater Glasgow & Clyde Renfrewshire Health & Social Care Partnership

(as the patient),

I was referred by my GP to PHYSIO-MSK in Renfrewshire Health & Social Care Partnership by my GP after a hip operation.

On arrival I was seen by Physiotherapist Mairi who was very professional and helpful. After my fall I had totally lost my confidence and Mairi supported me to realise I could get back on my feet again. Mairi also pointed me in the right direction for classes at my local sports centre for Strength and Balance Exercises which have benefited me greatly.

Just wanted to take this opportunity to personally thank Mairi who put in a tremendous amount of time and PATIENCE to help me.

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Responses

Response from Karen Glass, Practice Development Physiotherapist, Physiotherapy, NHS Greater Glasgow and Clyde 16 months ago
Karen Glass
Practice Development Physiotherapist, Physiotherapy,
NHS Greater Glasgow and Clyde
Submitted on 26/02/2024 at 16:38
Published on Care Opinion at 16:45


Thanks you so much for taking the time to feed back to us about your recent experience with MSK physiotherapy and Mairi in particular. It's great to hear that you had a positive experience and were able to move beyond our service to the strength and balance classes at your local sports centre.

I have passed your comments on to Mairi and her manager as well as the overall MSK service manager. It gives everyone a boost to hear about the impact of professional, helpful and patient care. Best of luck with your ongoing recovery,

Kind Regards, Karen Glass

(practice development Physiotherapist)

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