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"NHS Fife Staff - Daycare ward"

About: Queen Margaret Hospital / Day Surgery

(as a relative),

The healthcare service rendered at the Day surgery ward of Queen Margaret Hospital, Dunfermline, was exemplary.

The nursing and support staff were cordial, courteous, and compassionate. Despite their busy schedule, they made sure to accommodate our needs with a warm and welcoming smile. The staff exhibited commendable professional expertise, and they were prompt in attending to patients' needs, providing detailed explanations of procedures and medications.

The ward's environment was also commendably clean and hygienic, which contributed significantly to the patients' and their families' emotional wellbeing. Overall, the experience was exceptional, and I am grateful for the exceptional care provided by the nurses and staff.

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Responses

Response from Nola Cassidy, Senior Charge Nurse, Day Surgery Unit, NHS Fife 2 months ago
Nola Cassidy
Senior Charge Nurse, Day Surgery Unit,
NHS Fife
Submitted on 23/02/2024 at 17:14
Published on Care Opinion at 17:14


picture of Nola Cassidy

Dear Stone Free Patient

Thank you for taking the time to share such lovely feedback around your experience in the day surgery unit, it is reassuring to see that you had a positive journey. Your very kind comments will be shared with the team who will appreciate them very much.

Best Wishes

Nola and the Day Surgery Team

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