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"Their work is appreciated"

About: Antrim Area Hospital / Surgical Elective Unit

(as a service user),

I was going for major breast reconstruction surgery and was very nervous. The theatre team were fantastic. The anesthetist and surgeon really put me at ease, and staff were so comforting from admission, to theatre to recovery. The staff on the ward were very kind; always making sure I had nice cold water; and in particular, there was a few Health Care Assistants who went out of their way to offer me alternative foods when I wasn't able eat much. I would like to express my gratitude to all the staff in the Surgical Elective Unit and would like them to know their work is appreciated.

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Responses

Response from Pallavi Rane, Ward Manager, Surgical Elective Unit, NHSCT 15 months ago
Pallavi Rane
Ward Manager, Surgical Elective Unit,
NHSCT
Submitted on 21/02/2024 at 08:50
Published on Care Opinion at 08:50


Dear phasekc43,

I am delighted to hear that you had such a positive experience in Surgical elective unit and staff who showed kindness towards you.

Thank you so much for this compliment about our service, the staff are a great team and I am very proud of them. I will share your feedback with everyone, who will be delighted to read your kind words.

I would like to take this opportunity to thank you for your positive feedback and wish you a speedy recovery following your surgery.

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