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"Made it very easy for me to open up"

About: Specialist Therapy Services / Mid Notts Cardio-Respiratory Services

(as the patient),

Full appraisal of my COPD condition, also looked into my weight loss.

Expedited a rescue package to keep at home to use when needed, and advice on how to handle my condition, changed tablets and inhaler.

Respiratory nurse Heidi was professional and at the same time very easy to talk to, more like a friend, made it very easy for me to open up about my condition.

If all consultations were like this it would reduce the stress in clinical appointments.

If I have to have another home visit I hope it will be with nurse Heidi. 

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Responses

Response from Carrie-Ann Stacey, Team Leader, Mid Notts Community Respiratory Services, Community Health Services 16 months ago
Carrie-Ann Stacey
Team Leader, Mid Notts Community Respiratory Services,
Community Health Services
Submitted on 28/02/2024 at 10:47
Published on Care Opinion at 10:47


Thank you Weslan217 for taking the time to provide some really invaluable feedback. Its very good to hear that your consultation with Hiedi was so productive and such a positive experience. I will make sure Hiedi receives this feedback.

Kind Regards Carrie Ann Stacey (Mid Notts Team Lead)

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