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"All the staff could not have been kinder"

About: Queen Elizabeth University Hospital Glasgow / Orthopaedics (Wards 10a, 10b, 10c &10d) Queen Elizabeth University Hospital Glasgow / Xrays and Scans Royal Alexandra Hospital / Fracture Clinic (orthopaedics) Royal Alexandra Hospital / Radiology

(as the patient),

I had an incredibly bad fall on black ice. Where I smashed my head and neck off a kerb and was lying on the road. 

I managed to get to the RAH Paisley where I was XRayed and discovered a C5 unstable fracture on my neck. I was immobilised on my back for 2 1/2 days.

I was then taken to the Queen Elizabeth hospital by blue light ambulance and I received a CT scan then an MRI to establish the severity of the break. I was initially put in a Miami J collar but after 2 more XRays I was finally put in an Aspen Vista CTO collar.

All the staff could not have been kinder especially as it took 6 people to move me from bed to bed to ensure my neck remained stable 

I will be in the collar for 12 weeks. I’m just so thankful to not be paralysed. 

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 16 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 23/02/2024 at 09:31
Published on Care Opinion at 09:31


picture of Kevin Torbet

Dear Kevinc354

Thank you for taking the time to leave us your feedback on Care Opinion.

I was sorry to hear you had to attend hospital after suffering a bad fall on some black ice.

I can only begin to imagine how worried you must have been so to hear the care and treatment you received from the staff was to a high standard and you felt well cared for was very encouraging.

I will be happy to pass on your thanks to the team who I'm sure will be touched to hear you had such a positive experience while under their care.

Kind regards

Kevin

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