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"Amazing, caring staff"

About: Craigavon Area Hospital / Blossom Ward (Paediatrics)

(as a parent/guardian),

After yet another visit to blossom ward with our son who has open access here, I can honestly say this was one of the easiest admissions we have had. Dr Thompson was brilliant and understanding and followed our lead because our sons condition is rare and in his words we were the experts in it and he would do what we knew needed done. He was looked after by Vincent and Pamela. There isn't enough words to describe Vincent he is amazing, you can tell how much he loves his job by the care he gives his patients and Pamela was just lovely nothing too much for her and kept apologising for things, if Pamela has cut herself in 2 there still wouldn't of been enough of her to go round the ward was so busy but she never let it show or let her standard of care drop or showed how busy she was. 

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Responses

Response from Linzi Hughes, Ward Manager Blossom ward, CYP, Southern Health and Social Care Trust 3 months ago
Linzi Hughes
Ward Manager Blossom ward, CYP,
Southern Health and Social Care Trust
Submitted on 25/02/2024 at 16:15
Published on Care Opinion at 16:15


Hello and thank you for taking the time to post some feedback.

It is so lovely to hear of such a positive experience in Blossom and it seems like it was a great example of family centered care with yourselves as they experts. I know are staff work hard to work side by side with parents, especially when patients have rare conditions so I am delighted to know this was the type of care you received and the support you felt.

I will pass on your king words to all the staff involved.

I hope your son is feeling better.

Kind regards

Linzi Hughes

Blossom ward manager

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