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"They make such a difference to families like ours"

About: Royal Belfast Hospital for Sick children / Belvoir Ward

(as a service user),

We recently spent some time on Belvoir ward with my son and wanted to express our huge appreciation for the staff making the experience as positive as possible for our family. The ward was clearly well run, clean and peaceful, and every staff member we came across was professional, kind and helpful.

Special thanks to SN Anna for her kindness, and to Auxiliary Nurse Tony for going the extra mile to get some little bits to entertain my son.

We also had very positive experiences with the medical staff, particularly Dr Moriarty, who ensured we were kept informed and explained everything to us, making us feel very reassured.

I was also very grateful to bed manager Amanda and Angela, consultant's secretary, both of whom were very empathetic and patient with a very anxious mummy!

Working in the health service is not easy at the moment and hopefully all of the staff we encountered get the chance to know that they make such a difference to families like ours. 

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Responses

Response from Sinead Duffin, Service manager, SPECIALIST HOSPITALS & WOMEN'S HEALTH, Belfast HSC Trust 2 months ago
Sinead Duffin
Service manager, SPECIALIST HOSPITALS & WOMEN'S HEALTH,
Belfast HSC Trust
Submitted on 25/02/2024 at 11:47
Published on Care Opinion at 11:47


My name is Sinead Duffin and I am the Service Manager for Belvoir Ward in RBHSC. Thank you for taking the time to post your experience of Belvoir ward when you son was an inpatient. I will ensure that your comments are shared with all the staff and I know that they will be delighted with your feedback and to know that they have made a difference to you and other families. I hope that your son continues to recover well.

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