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The Entire Team - Amazing - Thank You.

Posted By MINB

"The Entire Team - Amazing - Thank You."

About: Victoria Hospital / Outpatients

(as the patient),

I attended an NHS Fife outpatient appointment in Feb 24.

Dr Macnab and the entire outpatient team were amazing.

They were all polite, courteous and professional and put me at my ease.

From the SCN who took my height and weight.

The HCSW who supported me throughout my investigations.

Dr Macnab who explained the investigations and procedures that were carried out. 

The entire Team - amazing - Thank You.

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife 2 months ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 28/02/2024 at 13:36
Published on Care Opinion at 13:36

picture of Siobhan Mcilroy

Dear MINB

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

I am sure Dr McNab and the entire outpatient team will find your feedback amazing!! They will be delighted to know that they helped to make you feel at ease and your appointment pleasant. It sounds as though it has been a whole team effort!

Thank you again for sharing your story, best wishes and take care, Siobhan

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