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"A very well organised and professional team"

About: The Ulster Hospital / Ward 5A

(as the patient),

I experienced an acute attack of pancreatitis at home and was taken to my local A&E by ambulance.

My story relates to my time in Ward 5A at the Ulster Hospital.

Once admitted to the surgery ward I spent 15 days recovering from acute inflammation of the pancreas caused by gall stones. This was confirmed by both MRI and CT scans.

The nursing care I received can only be described as excellent. The staff were very understanding, supportive and caring. I could not fault them in any way.

As a people watcher and retired leader of a multi-discipline team, I observed a very well organised and professional team. Everyone worked well together and exhibited a happy working environment.

If I was asked to score my satisfaction on my time on the ward, it would 10 out of 10.

I cannot thank the hospital staff enough for their help and support during what I have found to be a difficult time.

The HSC in N Ireland regularly receives negative press. In my case I wish to praise them on what is a difficult job under ever demands and expectations.

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Responses

Response from Jenny McMahon, Lead Nurse Surgical Specialties, Surgery - General, South Eastern Health & Social Care Trust 2 months ago
Jenny McMahon
Lead Nurse Surgical Specialties, Surgery - General,
South Eastern Health & Social Care Trust
Submitted on 14/02/2024 at 14:18
Published on Care Opinion at 14:18


Dear pavoqh43

Thank you for your lovely feedback regarding the care you received on ward 5A. The ward sister and team will appreciate you taking the time to share your experience and your observation of the staff in action.

I hope you are continuing to have a good recovery.

regards

jenny

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