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"Fantastic result, feels like a new knee."

About: North Devon District Hospital / General surgery

(as the patient),

Fantastic result, feels like a new knee.

All staff in theatre, recovery room, and in the ward  were all extremely professional at all times and so caring and attentive, nothing was too much trouble.

My sincere thanks to all involved. A really positive experience.

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Responses

Response from Donna Knight, Registered Nurse - Jubilee Ward (Northern Services), Jubilee ward - NDDH (Northern Services), Royal Devon University Healthcare NHS Foundation Trust 15 months ago
Donna Knight
Registered Nurse - Jubilee Ward (Northern Services), Jubilee ward - NDDH (Northern Services),
Royal Devon University Healthcare NHS Foundation Trust
Submitted on 14/02/2024 at 10:40
Published on Care Opinion at 10:40


Dear Lenz

Thank you so much for taking the time to feedback and we are delighted you found the experience a positive one. I will ensure the teas it is always good for teams to have positive feedback as well areas where we can improve. Wishing you a continued recovery. Best Wishes. Donna

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Response from Julie Pragnell, Ward Manager - Jubilee Ward (Northern Services), Jubilee Ward (Northern Services), Royal Devon University Healthcare NHS Trust 14 months ago
Julie Pragnell
Ward Manager - Jubilee Ward (Northern Services), Jubilee Ward (Northern Services),
Royal Devon University Healthcare NHS Trust

Ward Manager

Submitted on 05/03/2024 at 10:36
Published on Care Opinion at 10:36


Dear Lenz

Thank you for taking the time to respond to your recent Knee replacement with us on Jubilee Ward.

I am pleased to hear that you had such a positive experience, and felt that all of the staff were professional, caring, attentive and felt that nothing was too much trouble.

I will pass on your kind words to all involved with your experience and we all wish you a continued recovery.

Kind Regards

Julie Pragnell

Ward Manager

Jubilee Ward

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