"The staff were so great"

About: New Victoria Hospital / Out-of-hours GP service New Victoria Hospital Out-of-hours GP service Glasgow G42 9LF

Posted by Lovex83 (as a service user), 15 months ago

I had to take my 3 year old son to the out of houras go service at the new Victoria last night, as he was very poorly. A normally very active, hungry wee boy was lethargic, not eating , high temp and rash.
The staff were so great with both him and us. Very caring and professional especially when dealing with a small child. Well done guys you put everyone at ease . Dr Gallagher and nurse Angela looked after us and they were exceptional.

More about:

lethargic

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Raylene McLaggan

Clinical Service Manager, Out of Hours,

NHS Greater Glasgow & Clyde

Submitted on 18/02/2024 at 17:36

Published on Care Opinion at 17:36

Dear Lovex83,
How kind of you to take the time to provide positive feedback for GP Out of Hours Staff who attended to your son at the Victoria on Care Opinion. I hope your son is doing much better.
We appreciate when staff are recognised for the professionalism, care and compassion that we strive to achieve at all times. We will share this good news and positive feedback with our staff.
If you wish to provide any further detail, then please don't hesitate to get in touch with myself at Raylene.McLaggan@ggc.scot.nhs.uk
Take care and best wishes to you both.
Raylene McLaggan
Service Manager - GP Out of Hours NHS GGC

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