"Excellent professional knowledge and reassurance"

About: Crosshouse Hospital / Accident & Emergency Crosshouse Hospital Accident & Emergency KA2 0BE

Posted by when it happens (as a service user), 16 months ago

A huge thank you to the staff at the Minor Injuries Unit in Crosshouse So very sorry I don't have the ANP name or the assistant who dealt with me. Excellent professional knowledge and reassurance on what was a very busy day. Thank you.

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Pamela Gibson

Patient Experience Facilitator, Nursing,

NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 20/02/2024 at 11:42

Published on Care Opinion at 11:42

Dear when it happens
Thank you for taking the time and trouble to share this lovely feedback about the care provided within the Minor Injuries Unit, University Hospital Crosshouse.
I am glad to hear that you received such professional and compassionate care from our staff and it will be my pleasure to share your kind comments to the wider Team in the Department.
Our staff really appreciate receiving feedback from their patients. I know they will be delighted to receive this feedback and it will be really encouraging for them to know that you felt so well supported by them.
Please accept my best wishes for your ongoing recovery and thank you once again for taking the time to acknowledge your care experience
Kind Regards
Pamela

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