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Fracture clinic and x-ray too far apart

Posted By Natalie321

"Fracture clinic and x-ray too far apart"

About: University Hospital Wishaw / Trauma and Orthopaedics (14- 16)

(as a service user),

Why is the fracture clinic at the opposite end of the hospital from the xray department? This is so inconvenient for people with leg/ankle injuries.

I attended the clinic after having ankle surgery only to be told I had to go for an xray. Thankfully I had someone with me who could take me in a chair however there were people in the waiting area (which is a main corridor which is ridiculous) waiting 1.5hrs for a porter.

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Responses

Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 17 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 15/02/2024 at 00:06
Published on Care Opinion at 00:06

picture of Jennifer Montgomery

Dear Natalie,

Thank you for sharing your experience on Care Opinion of University Hospital Wishaw, Trauma and Orthopaedics.

I am sorry to hear that you had to attend the fracture clinic. I hope you are recovering well from your injury. I am unsure why the fracture clinic has been located such a distance from our x-ray department. I can understand why this would be very difficult for those with leg or ankle injuries.

I will highlight this to the service manager and ask that he review this for future. I know that doesn't help with your recent visit but we appreciate your feedback and hope that we can make things better for patients going forward.

Kind Regards,

Jenni

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