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Both nurses have went above and beyond for me

Posted By T-d87

"Both nurses have went above and beyond for me"

About: East Kilbride Locality Support Service / Treatment Room (East Kilbride) General practices in Lanarkshire

(as the patient),

I had 2 nurses who I can’t speak highly enough of. Nurse Kate from Caldergreen practice at Hunter health centre and nurse Lesley from the treatment room. I get very anxious about bloods and tests and doctors surgeries in general and both they nurses have went above and beyond for me. I felt comfortable and they made the whole experience for me so much more bearable. They are a credit to the NHS. 

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Responses

Response from Ann Hughes, Team Leader, ICST & Treatment Room, South Lanarkshire University Health and Social Care Partnership 15 months ago
Ann Hughes
Team Leader, ICST & Treatment Room,
South Lanarkshire University Health and Social Care Partnership

Submitted on 14/02/2024 at 11:00
Published on Care Opinion at 11:15

Thankyou for the lovely feedback about your positive experience within Hunter Health Centre. I will forward your comments to Kate in Caldergreen and Lesley here in our treatment rooms.

Best Wishes

Ann Hughes

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Response from Jennifer Montgomery, Improvement Coordinator, Quality Directorate, NHS Lanarkshire 15 months ago
Jennifer Montgomery
Improvement Coordinator, Quality Directorate,
NHS Lanarkshire

Operational Lead for Care Opinion in NHS Lanarkshire

Submitted on 14/02/2024 at 23:28
Published on Care Opinion at 23:28

picture of Jennifer Montgomery

Dear T-d87,

Thank you for sharing your experience on Care Opinion. I am so pleased to hear about the lovely experience you had with Kate and Lesley. I am sure they will be delighted to hear your kind words when Ann passes this on to them.

I hope you are keeping well.

Kind Regards,

Jenni

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