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CTAC nurse put me at my ease

Posted By februarymp37

"CTAC nurse put me at my ease"

About: Fife Community Services / Community Treatment and Care (CTAC)

(as a service user),

I was advised by my GP that I needed bloods taken to, among other things, identify if I had a hereditary condition.

Having had cancer previously, and been ICU for a long stay, I was very nervous as I do not have good veins and have found getting blood taken painful at times. Therefore my BP was high. 

I should not have worried, Fiona put me at my ease, chatted to me the whole time, explained in plain English what she was doing, and to my amazement hit a vein immediately and managed to get a full 4 phials of blood with no problem at all.

I am very impressed with this level of care from Whyteman's Brae surgery!

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Responses

Response from Tanya Hardy, Team Leader, Community Treatment and Care, NHS Fife 14 months ago
Tanya Hardy
Team Leader, Community Treatment and Care,
NHS Fife

Line Manager for NHS Fife, CTAC (Community Treatment and Care) within Central Fife area.

Submitted on 15/02/2024 at 13:33
Published on Care Opinion at 13:33

picture of Tanya Hardy

Dear 'februarymp37'

My name is Tanya, and I am Fiona's line manager.

I am sorry to hear that you have been unwell, and have had to spend a lot of time receiving treatment.

I do hope that you are on the road to recovery now.

I am delighted to read your story, and I will share this with Fiona directly, and the wider team for all to celebrate this positive feedback.

Many thanks for taking your time to compose this,

Warm wishes for your future,

Tanya

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