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"My midwife was a hypnobirthing Queen"

About: South West Acute Hospital / Maternity care

(as the patient),

I recently had my beautiful baby girl in the SWAH and had a wonderful experience from my 2 midwives Claudine and Zoe.

Zoe, who was actually in training, was a blessing to have with us as she guided me through everything, I found her voice very calming she was an angel. They were both very meticulous and cared for us both very well, you could tell how much they love their job. I always said this was my last (3rd) but the experience has me tempted to go again lol! 

The postnatal ward staff were also very good and looked after baby and I with much love and compassion for the very short time we were there. 

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Responses

Response from Mairead McKenna, Midwifery Sister SWAH, Western Health & Social Care Trust about a year and a half ago
Mairead McKenna
Midwifery Sister SWAH,
Western Health & Social Care Trust
Submitted on 09/02/2024 at 09:02
Published on Care Opinion at 09:02


Dear doradope87

Congratulations on the birth of your baby girl.

Thank you so much for taking the time to write such lovely feedback. It is always wonderful to hear that the care and support you received was of the standard that we aim to provide.

I will pass on your kind words to Claudine and Zoe but also to the wider maternity staff.

It would be lovely to welcome you back if you do decide to visit us again.

I wish you and your family the very best for the future.

Kind Regards

Mairead McKenna

Midwifery Sister

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Response from Ali Ferguson, Community Midwife Team Lead for SWAH/OHPCC, Maternity and Early Pregnancy for SWAH / OHPCC, WHSCT about a year and a half ago
Ali Ferguson
Community Midwife Team Lead for SWAH/OHPCC, Maternity and Early Pregnancy for SWAH / OHPCC,
WHSCT

Community Midwife Team Lead

Submitted on 09/02/2024 at 11:46
Published on Care Opinion at 11:46


picture of Ali Ferguson

Dear doradope87,

Congratulations on the birth of your baby girl. Thank you very much for taking the time to share your feedback and comment on your care.

I am delighted to hear that you had such a positive experience and that you felt so well supported by staff.

I will ensure to share your feedback with Claudine, Zoe and the wider Maternity team, as it is always nice to for staff to receive such lovely comments.

Best wishes to you and your family.

Kind Regards

Ali Ferguson

Community Midwife Team Lead

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