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"The care I have received can only be described as outstanding"

About: Crosshouse Hospital / Clinical Oncology NHS Ayrshire & Arran / South West Scotland Breast Screening Centre University Hospital Ayr / Clinical Oncology

(as the patient),

I just want to express my sincere gratitude to the staff for my breast cancer treatment in Irvine Central and Crosshouse Hospitals, and my initial impression of my first chemotherapy session at the Kyle Centre in Ayr.

The care I have received  has been first class. The surgical teams led by Ms Elgammal, Ms Reid and Ms Ewan can only be described as outstanding in terms of expertise, commitment, teamwork and genuine compassion and care for me the patient.  I wish I could list  everyone by name because all concerned deserve to be treasured for the work they are doing.

I am in the early stage of the next part of my journey but so far I have seen the same high standards of care, commitment and post treatment back-up in the Kyle Chemotherapy Centre in Ayr.

Please value these dedicated and hardworking people.

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Responses

Response from Caroline Rennie, Macmillan Nurse Consultant, NHS Ayrshire & Arran, Cancer services, NHS Ayrshire and Arran 15 months ago
Caroline Rennie
Macmillan Nurse Consultant, NHS Ayrshire & Arran, Cancer services,
NHS Ayrshire and Arran
Submitted on 12/02/2024 at 15:12
Published on Care Opinion at 15:12


Dear highland patient,

Apologies for the delay in response. Thank you so much for taking the time to let us know about your experience of breast cancer services. We will circulate your feedback to all members of the team who will be delighted to know that you had outstanding input and care. We wish you all the best for your ongoing care,

Best wishes,

Dr Caroline Rennie

Macmillan Nurse Consultant

Cancer services, NHS Ayrshire & Arran

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by A highland patient (the patient)

Thank you for your response. I just wanted everyone to know how much I appreciated the care I was given by all staff members in Ayrshire Central Hospital and Crosshouse Hospital - so many consultants and theatre operating personnel displaying first class support and expertise, and everyone else on my journey all nursing staff, ancillary staff etc. Far too many people to mention but they all deserve to be treasured.

I have to also say that my initial Care from The Kyle chemotherapy unit illustrates that it seems to be following the same high standards of commitment, expertise and compassion.

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