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Getting an appointment

Posted By Madwife21

"Getting an appointment"

About: General practices in Fife

(as a service user),

Tried to call over 175 times since 8am. Can't even get into queue! How do I get to make appt to see Dr?

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Responses

Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership 16 months ago
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership

Submitted on 08/02/2024 at 11:23
Published on Care Opinion at 11:23

picture of Shelley McBain

Good morning Madwife21.

My name is Shelley McBain and I am the Interim Service Manager for Primary Care, Thank you for taking the time to provide this feedback. I am sorry you've had difficulties trying to get through to your GP. If you could possibly email me directly (shelley.mcbain2@nhs.scot) and inform me which practice you have been trying to reach, I can investigate this.

Thank you, and take care

Shelley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by Madwife21 (a service user)

I've tried to inform you via link provided but just get a demon mailer response.

Response from Shelley McBain, Interim Service Manager, Primary & Preventative Care, Fife Health & Social Care Partnership 15 months ago
Shelley McBain
Interim Service Manager, Primary & Preventative Care,
Fife Health & Social Care Partnership

Submitted on 23/02/2024 at 10:39
Published on Care Opinion at 10:39

picture of Shelley McBain

Dear Madwife21

Please accept my apologies for the delay in my responding to you. I gave the incorrect email address in my previous post. My email is shelley.mcbain2@nhs.scot - if you could please let me know which GP practice you tried to call, and your own contact details, I will investigate your concern.

Thank you, and apologies again

Shelley

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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