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"Removal of a mole on my back"

About: Royal Cornwall Hospital (Treliske) / Dermatology

(as the patient),

I was welcomed to dermatology department at the RCH Treliske by the team, each was introduced by Dr.Hill, there were Fiona, Charlotte and Yosuf. I felt very comfortable after being introduced to the masked team. The procedure progressed with great efficiency and a calm narrative they kept me informed with each from local anaesthetic to the placing of the dressing over the site. I was offered the chance to view the site with a mirror, which I declined.

The after care instructions were clearly explained and the result of the histopathology would be available in 3-4 weeks; when Dr. Hill would let know the outcome. I cannot over emphasise how brilliant the whole team were during my visit. 

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Responses

Response from Leanne Knapp, Sister, Dermatology, Royal Cornwall Hospitals NHS Trust 3 months ago
Leanne Knapp
Sister, Dermatology,
Royal Cornwall Hospitals NHS Trust
Submitted on 05/02/2024 at 19:06
Published on Care Opinion at 19:06


Hello Plump54, Thank you for taking the time to post feedback from your recent visit to the dermatology unit. I am glad that you had a brilliant experience and felt comfortable and calm throughout your appointment, we aim to give all our patient quality care and it is great to know that we are succeeding with this. I will ensure that the team all see your feedback and wish you all the best for the future.

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