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My treatment today

Posted By Southfield

"My treatment today"

About: St Andrews Community Hospital / Orthopaedics

(as a service user),

I was at St. Andrews Memorial Hospital today and the attention I received could not have been better. Maureen attended to my painful hand, spent a lot of time explaining things and arranged for an X-ray to be done that very morning. She was very talkative and put me at ease.

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Responses

Response from Siobhan Mcilroy, Head Patient Experience, Corporate Services, NHS Fife nearly 2 years ago
Siobhan Mcilroy
Head Patient Experience, Corporate Services,
NHS Fife

Submitted on 20/02/2024 at 16:10
Published on Care Opinion at 16:10

picture of Siobhan Mcilroy
Dear Southfield

My name is Siobhan McIlroy and I am the Head of Patient Experience. NHS Fife welcomes all feedback, so thank you for taking the time to post on Care Opinion. I am sorry for the delay in you receiving a response.

I am delighted that you were well cared for at St Andrews Memorial Hospital today and everything was explained well to you which made you feel at ease. Communication is key!

I am sure the team will be very thankful for your feedback. I hope you are recovering well.

Thank you again for sharing your story, best wishes and take care, Siobhan

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Response from Lynn Barker, Director of Nursing, HSCP Nursing Directorate, Health & Social Care Partnership nearly 2 years ago
Lynn Barker
Director of Nursing, HSCP Nursing Directorate,
Health & Social Care Partnership

Submitted on 21/02/2024 at 10:32
Published on Care Opinion at 10:32

picture of Lynn Barker

Dear Southfield

Thank you so much for taking the time to tell us how your experience was at St Andrews Hospital.

Lovely to read that communication was good and care too. Wishing you a speedy recovery, take care and thanks again.

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