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"Friendly and personable"

About: Lanarkshire Community Services / Audiology

(as a relative),

My 90 year old father had excellent service from Gavin who fitted and advised us on his two new hearing aids .

Gavin was very friendly and personable which relaxed us both . He is a very clear and concise communicator as well as a skilled listener

He answered all of our questions and instilled confidence in the new hearing aids

We felt confident and reassured 

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Responses

Response from Joanne Lydon, Deputy Head of Service - Adult Audiology, University Hospital Wishaw, NHS Lanarkshire 2 months ago
Joanne Lydon
Deputy Head of Service - Adult Audiology, University Hospital Wishaw,
NHS Lanarkshire
Submitted on 02/02/2024 at 12:41
Published on Care Opinion at 12:41


picture of Joanne Lydon

Thank you for sharing your Father's recent experience at the Audiology Clinic.

I am pleased to hear that Gavin provided excellent care during the appointment.

Your positive comments are greatly appreciated and I will be delighted to share this with Gavin.

Thanks again,

Joanne

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