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Made me feel at ease and comfortable throughout

Posted By XYZ1234X

"Made me feel at ease and comfortable throughout"

About: Sandyford Clinic

(as the patient),

I recently visited Sandyford clinic in Paisley, the nurse Sarah looked after me. I was extremely anxious about this appointment and as soon as I spoke to Sarah I felt so much better. She was excellent, she offered me reassurance, made me feel at ease and comfortable throughout the appointment. Sarah also gave me lots of great advice and seen to my needs both physically and mentally. Thank you Sarah 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde 3 months ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 06/02/2024 at 12:07
Published on Care Opinion at 12:07

picture of Nicole McInally

Dear XYZ1234x

Thank you for taking to share your feedback. I understand that people can be anxious and worried when attending medical appointments, so it’s good to hear that Sarah was able to put you at ease and made sure you were comfortable. Your feedback may help reassure other people who are attending the clinic.

I will forward your feedback to the Sandyford Team and ask them to share this with Sarah.

Thanks very much

Nicole

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