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Went through the process quickly and efficiently

Posted By yankeebp93

"Went through the process quickly and efficiently"

About: Perth Royal Infirmary / Pre-Assessment Clinic

(as the patient),

Firstly, I reported to out-patient reception and was dealt with with immediately by a pleasant receptionist who directed me to the appropriate waiting area.  I was nearly 10 minutes early but was taken right away by the nurse (Amanda) who conducted 90% of the assessment.  Amanda put me at ease with her cheery personality and went through the process quickly and efficiently. I felt that she was really interested in me and my case and gave me confidence that I was being dealt with in a professional manner. She was a joy to be dealt with.

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Responses

Response from Louise Andrew, NHS Tayside 2 months ago
Louise Andrew
NHS Tayside

Submitted on 07/02/2024 at 12:49
Published on Care Opinion at 12:49

Thank you so much for taking the time to leave feedback on your recent visit to PRI Pre Assessment Clinic.

I am delighted to hear you had such a pleasant experience. We are lucky to have knowledgeable, professional and kind staff that do their best to make their patients feel comfortable during their time with us.

I will ensure your feedback is shared with the whole team and we wish you the best of luck with your up coming procedure

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