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An amazing surgeon and the team

Posted By Happy Patient 2024

"An amazing surgeon and the team"

About: Antrim Area Hospital / Emergency Surgical Unit (EMSU)

(as the patient),

Credit where credit is due.

This is an email of recognition for one of your employees, Linden, based in EMSU, Antrim Area Hospital.

I am a regular patient of Antrim Area Hospital suffering very bad abscesses that form on my legs, breast and most recently face.

Linden has always stood out as a very professional and knowledgeable person. I am a very nervous person, and he always has the best attitude, biggest smile, helps me stay calm when I am in so much pain, and always communicates clearly, explaining all processes, which really helps me personally. I totally respect him as a doctor & his punctuality is second to none.

Thank you for taking time to read my feedback.

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Responses

Response from Blaithnid Hughes, General Manager, Surgery, NHSCT about a year and a half ago
Blaithnid Hughes
General Manager, Surgery,
NHSCT

Submitted on 30/01/2024 at 15:20
Published on Care Opinion at 15:20

Dear Happy Patient 2024

I am Blaithnid Hughes the General Manager for Surgery at Northern Trust, with responsibility for Emsu.

Thank you for taking the time to share your feedback with us; in particular regarding Lynden who is a wonderful addition to our Team and without whom we would be lost. His dedication and commitment to surgical patients every day is second to none and I am so pleased that you feel your experience is improved, simply by his presence.

I will make sure he sees this lovely account of your time with us.

Take care and thank you

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Response from Helen Davis, Advanced Nurse Practitioner, Emergency Surgical Unit (EmSU), NHSCT about a year and a half ago
Helen Davis
Advanced Nurse Practitioner, Emergency Surgical Unit (EmSU),
NHSCT

Submitted on 30/01/2024 at 15:25
Published on Care Opinion at 15:25

Hi Happypatient2024

My name is Helen Davis and I am an Advanced Nurse Practitioner working in the surgical department.

Thank you for taking the time to give us feedback on your experience in our department. I have passed on your kind comments to Lynden who is delighted, thank you.

I hope you are continuing to recover well at home.

Any feedback helps us to shape our service to ensure it best meets patients needs so thank you again

Regards

Helen

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