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A good experience

Posted By Queenies

"A good experience"

About: Royal Alexandra Hospital / Outpatients

(as a service user),

I attended phlebotomy service via OPD in RAH, Paisley. Very professional service from Keishia, a lovely and engaging member of the team. 

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Responses

Response from Nicole McInally, Patient Experience and Public Involvement Project Manager, PEPI, NHS Greater Glasgow and Clyde about a year and a half ago
Nicole McInally
Patient Experience and Public Involvement Project Manager, PEPI,
NHS Greater Glasgow and Clyde

Submitted on 06/02/2024 at 10:00
Published on Care Opinion at 10:00

picture of Nicole McInally

Dear Queenies

Thanks for taking the time to share your feedback about the Phlebotomy Service at the Royal Alexandra Hospital. It's great to hear about the care you received from Keisha. I will ensure that this feedback is shared with her.

Take Care

Nicole

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Response from Sheila Taylor, Senior Charge Nurse, Outpatients/Pre-operative Assessment, NHS Greater Glasgow and Clyde about a year and a half ago
Sheila Taylor
Senior Charge Nurse, Outpatients/Pre-operative Assessment,
NHS Greater Glasgow and Clyde

Submitted on 06/02/2024 at 11:00
Published on Care Opinion at 13:31

Dear Queenies

Thank you so much for spending the time to write about our phlebotomy service in RAH. I am so pleased that you had a good experience while you were here. I have very experienced and caring staff who work here. I have let Keshia know of your comments. Thank you so much again

Sheila Taylor

Senior Charge Nurse OPD/POA

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