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Service and expertise remains top notch

Posted By Grateful customer

"Service and expertise remains top notch"

About: Musgrove Park Hospital / Cardiology Musgrove Park Hospital / Dermatology Musgrove Park Hospital / Urology

(as the patient),

My fourth visit in recent years to this Department, and the quality of service and expertise remains top notch. My Hearing Aid issues were solved thoroughly to my satisfaction by the young man given our appointment.

Whatever the criticisms appearing in the public media, over the years I've had treatments by virtually every Musgrove section with an 'ology' - Audiology, Urology, Oncology, Dermatology, Cardiology - and they have always been first class. Well done, and thank you!

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Responses

Response from Emma Davey, Director of Patient Experience and Engagement, Somerset NHS Foundation Trust about a year and a half ago
Emma Davey
Director of Patient Experience and Engagement,
Somerset NHS Foundation Trust

Submitted on 03/02/2024 at 11:21
Published on Care Opinion at 11:21

picture of Emma Davey

Hello grateful customer,

On behalf of all the teams and colleagues you mention in your story, I wanted to say a huge thank you for taking the time to share your experience with us. To hear your lovely feedback and the words you have used to describe your care and treatment make all the difference to us and we are grateful to you for letting us know.

I have shared your story with all the teams you have mentioned who say thank you and wish you all the best.

Kind regards,

Emma

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