"Maternity Waiting Room"

About: Maternity care / Maternity and Gynaecology outpatient clinics

(as the patient),

I attend a Diabetic maternity clinic every few weeks. Recently they have introduced a policy whereby a healthcare professional walks around the waiting room talking to the patients about different aspects of prenatal and post natal care. 

There is no way to opt out of this service. I am typically waiting here for two hours each visit and find it extremely unpleasant. 

This information is offered in classes and through other means where people can choose to take part. 

A high percentage of people accessing the service also do not have English as their first language so I would question how accessible the service is. 

On a personal note, I am a full time working mother and would greatly value the time I have in the waiting room to read, respond to emails, or simply watch tv and relax. I find the noise to be extremely disruptive and unnecessary. 

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Responses

Response from Maria Garvey, Lead Midwife COMC / Antenatal clinic CAH, Integrated Maternity and Women's Health, Southern Health and Social Care Trust 9 months ago
Maria Garvey
Lead Midwife COMC / Antenatal clinic CAH, Integrated Maternity and Women's Health,
Southern Health and Social Care Trust

Lead Midwife for Continuity of Midwifery Carer (CoMC)/ Antenatal Outpatients Dept (ANOPD/Day Obstetric Unit (DOU)

Submitted on 30/01/2024 at 16:09
Published on Care Opinion at 16:09


picture of Maria Garvey

Good afternoon

I am very sorry to read of your experience in the Maternity waiting room.

Would it be possible for you to email me with your details and I will make contact with you to discuss?

My email address is: maria.garvey@southerntrust.hscni.net

Thank you

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