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"They are both very helpful and kind person"

About: CGL Birmingham / East Hub

(as a service user),

Hi m writing for CGL staff, his name is James and other lady Lacey. They are both very helpful and kind person they are lovely and good heart. They both are doing their job with good behaviour.

James + Lacey Thank u

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Responses

Response from Lydia Broom, Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team, Change Grow Live Birmingham about a year and a half ago
Lydia Broom
Service User Involvement Lead at Change Grow Live Birmingham, The Service User Involvement Team,
Change Grow Live Birmingham
Submitted on 05/02/2024 at 12:14
Published on Care Opinion at 12:14


picture of Lydia Broom

Dear gammacz63

Thank you for your really lovely feedback.

My name is Lydia and I am responsible for listening and responding to people's feedback.

It was so nice to read your kind words about James and Lace. It sounds like they have provided you with some really great support and I'm glad to hear that they have been so helpful to you.

I will make sure that they both get to see your feedback and I will also share this with their managers, so that their kindness and helpfulness can be recognised amongst their colleagues too.

I hope you continue to benefit from the support that James and Lace provide to you in the future, as well as any other staff members you engage with at our East Hub moving forward.

Thanks again for getting in touch and I wish you all the best for your recovery.

Take care,

Lydia

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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