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"My son went in the front door scared and left with a smile"

About: Victoria Hospital / Accident & Emergency

(as a parent/guardian),

We attended A and E tonight at Victoria Hospital as my son had broken his finger. Everyone was so helpful from the admin checking us in, the triage nurse, the nurse treating him and the radiographer. My son went in the front door scared and worried and left with a smile.

Thanks to all the staff who were so kind and helpful. He's off to school tomorrow to tell everyone he saw a picture of his bones.

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Responses

Response from Esther Davidson, Senior Charge Nurse, Accident & Emergency, NHS Fife about a year and a half ago
Esther Davidson
Senior Charge Nurse, Accident & Emergency,
NHS Fife
Submitted on 26/01/2024 at 14:26
Published on Care Opinion at 14:26


I am so glad we were able to alleviate his fears and provide aa positive experience for him, thanks for taking the time to give this positive feedback.

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