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"Excellent service"

About: Braid Valley Hospital and Ballymena Health and Care Centre / Skin Clinic (Dermatology)

(as a service user),

I recently saw a lovely Consultant Dermatologist in Braid Valley - I can’t remember her name but she was absolutely excellent at listening to my concerns, taking a history, examining me and coming up with a treatment plan.  She was incredibly thorough and professional and clearly extremely knowledgeable. As a healthcare worker myself, we sometimes only hear the negatives so I wanted to take the time to talk about my positive experience and to express my gratitude. I left the appt feeling reassured and clear about what happens next. Please ensure this reaches this fantastic doctor. 

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Response from Nicky Butcher, Assistant Clinical Services Manager, Medicine, Dermatology and Medical Photography, NHSCT 15 months ago
Nicky Butcher
Assistant Clinical Services Manager, Medicine, Dermatology and Medical Photography,
NHSCT
Submitted on 02/02/2024 at 14:15
Published on Care Opinion at 14:15


Hi Snowstorm,

I am Nicky Butcher, assistant clinical services manager at Causeway Hospital, over medicine, dermatology and medical photography.

I am delighted to hear your lovely feedback regarding your experience with the consultant dermatologist in Braid Valley.

I am so grateful that you have taken the time to share your comments.

I will ensure that I pass on to the consultant who provided your care.

Thanks,

Nicky.

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