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"Excellent service"

About: Braid Valley Hospital and Ballymena Health and Care Centre / Skin Clinic (Dermatology)

(as a service user),

Immersive Reader

I recently saw a lovely Consultant Dermatologist in Braid Valley - I can’t remember her name but she was absolutely excellent at listening to my concerns, taking a history, examining me and coming up with a treatment plan.  She was incredibly thorough and professional and clearly extremely knowledgeable. As a healthcare worker myself, we sometimes only hear the negatives so I wanted to take the time to talk about my positive experience and to express my gratitude. I left the appt feeling reassured and clear about what happens next. Please ensure this reaches this fantastic doctor. 

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Responses

Response from Nicky Butcher, Assistant Clinical Services Manager, Medicine, Dermatology and Medical Photography, NHSCT about a year and a half ago
Nicky Butcher
Assistant Clinical Services Manager, Medicine, Dermatology and Medical Photography,
NHSCT
Submitted on 02/02/2024 at 14:15
Published on Care Opinion at 14:15


Immersive Reader

Hi Snowstorm,

I am Nicky Butcher, assistant clinical services manager at Causeway Hospital, over medicine, dermatology and medical photography.

I am delighted to hear your lovely feedback regarding your experience with the consultant dermatologist in Braid Valley.

I am so grateful that you have taken the time to share your comments.

I will ensure that I pass on to the consultant who provided your care.

Thanks,

Nicky.

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