"A & E need help"

Son told by GP to go to A & E due to infected swollen tonsils and they have ENT specialist Doctors. Waited seven and half hours to have his blood pressure taken twice and no doctor seen.

We gave up at 10 o clock on night and went home due to having work at 5am.

I understand that they were busy we sat there watching the department fill and empty and fill up again and people alot sicker than my Son. This department needs more help, the staff there worked incredible hard and are doing all they can and my complaint is not against them. I have never been to this hospital before we use our local Hospital Good Hope and have always recieved wonderful care. This department needs more help, to see people sooner, its broken. My Son who's not classed has emergency but did need to be seen kept being pushed back because the sicker people needed to be seen first which I totaly understand and agree with but when would he have been seen how much longer do we wait? The sickest people get seen first which is correct but how long do the less sick people after to wait if everyones classed sicker then them?

Our GP cannot help him, A & E wait 7.5 hours still not seen a Doctor.

This is a gap in care and needs to be addressed.

We have no choice to return again A & Eand wait because this is the only way to get him help.