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Great care

Posted By Twaddle

"Great care"

About: Forth Valley Royal Hospital / Urology General practices in Forth Valley Queen Elizabeth University Hospital Glasgow / Urology (Ward 11c)

(as a relative),

My husband had prostatectomy surgery earlier this month at Queen Elizabeth University Hospital in Glasgow due to having cancer. He had been referred by the Urology Team in Forth Valley. Preceding that he had had great care by the GPs in Doune Health Centre. The whole pathway was excellent/seamless. He is recovering very well and after interactions with Specialist Nurses in Forth Valley feels supported.

I would like to thank all involved for this care and attention. Mr Dutti at QUEH called me when my Husband was in recovery to say the surgery had gone well. So reassuring.

I also need to mention that on the day of admission we had the check in at the admission office on the ground floor. The kindness of the clerical officer in the admission office and the clerical officer at the same day admissions unit really set the scene. 

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Responses

Response from Leanne Hamill, Urology Advanced Clinical Nurse Specialist, Urology, NHS Forth Valley about a year and a half ago
Leanne Hamill
Urology Advanced Clinical Nurse Specialist, Urology,
NHS Forth Valley

Submitted on 26/01/2024 at 11:36
Published on Care Opinion at 11:39

Good morning Twaddle,

Thank you very much for your feedback.

I am very pleased to hear your husband is recovering well following his recent surgery. It is comforting to hear that you both feel very well supported by our specialist nurse team. I will ensure your positive feedback and thanks is passed on to the rest of the team.

We wish your husband a continued seamless and speedy recovery,

Regards,

Leanne Hamill

Urology Advanced Clinical Nurse Specialist

Urology outpatients, FVRH

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Response from Ruth McLaughlin, Lead Nurse, General Surgery /ENT/Urology (Queen Elizabeth University Hospital), NHS Greater Glasgow and Clyde about a year and a half ago
Ruth McLaughlin
Lead Nurse, General Surgery /ENT/Urology (Queen Elizabeth University Hospital),
NHS Greater Glasgow and Clyde

Submitted on 29/01/2024 at 10:04
Published on Care Opinion at 10:04

Hi Twaddle, my name is Ruth McLaughlin and I am the Lead Nurse for Urology within QEUH. Thank you so much for your kind words and hope your husband is continuing to recover well at home. I am pleased that Urology supported your husbands journey between two health boards to achieve a positive experience. it is also good to hear that you were welcomed into the QEUH service in a positive way. I will pass on your feedback to the teams and thank you again for taking the time to post on Care Opinion

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