"Impressed with exemplary team working"

My husband has several complex health issues, as a result of which we have had contact with a wide range of health professionals and teams over recent years. From all of these the most impressive is the North Lanarkshire Podiatry Team. 

We have had regular home visits treating a wound in his foot, and referrals to and treatment at the David Matthews Diabetes Centre at University Hospital Monklands when his condition suddenly deteriorated.

Without exception, every member of staff who has treated my husband has been highly skilled, thorough, supportive and caring. 

In contrast with our experience in other situations, communication within the Team and between the Home Visiting Team and the Hospital Team has been first class. Referrals have been swiftly responded to and it is clear that information is shared. This is exemplary team working.

This team is clearly focused on patient care and everyone that we have come into contact with - from Reception Staff to health professionals - has been polite, friendly and very efficient.

Communication within the Team and with ourselves is exemplary. This Team keeps the patient involved in their care and unlike other teams keep in regular touch by telephone ensuring appointments are fulfilled and concerns are responded to in a timely fashion. 

We are impressed.