"Still waiting for biopsy results"

In February 2023 my doctor asked about a lesion on my face while I was there for a routine appointment. She referred me to the dermatologist at Colchester and said I would hear soon. In April I still had not heard anything and my doctor sent another letter asking for my appointment to be expedited (I have all copies of letters on my NHS app). I called the dermatology departing in August as I still had not heard anything and the receptionist told me there was an 18 month wait. When I said my Dr sent two letters she became flustered and said her department could not help. I then received a phone call the next day with an appointment. I went to the appointment and the nurse said she was not worried about lesion. She took photos on an iPad and said i would only here if further investigation was needed. Around 4 weeks later I get a letter asking me to go back. So I went back in and the consultant I saw said she was completely unaware I had already been seen by someone. I explained to her how unsettled I felt, being told to come in after being informed that would only happen if further investigation was needed. The consultant arranged for a biopsy which I had in December 2023. It is now January 10th and I still have not had any results. It was the 6th February 2023 when my dr wrote to the dermatologist department. It say I am extremely disappointed is an understatement. Having lost both parents in their 50s to cancer and already having preventative surgery due to my own risk of cancer I am, like I said, very disappointed in this whole saga. 11 months to be wondering ! Not good at all. I assume because I have not heard anything that there is nothing to worry about but I feel having to self diagnose should not really be happening. Feel free to ask me to call you.