"The best GP practice I have ever used"

About: General practices in Ayrshire & Arran General practices in Ayrshire & Arran

Posted by Togfather (as the patient), about a year and a half ago

I think Ballantrae Medical Practice is the best GP service I have ever used. Even through lockdown and afterwards,the whole team here give excellent care. I needed to talk to a doctor today and within 30 minutes received a call back from the doctor.
After discussing my symptoms, he gave me an appointment for later today at the surgery. This not unusual. The doctors, nurses, and admin staff are wonderful, and I would like to record my official thanks and appreciation here.

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NHS Ayrshire & Arran

Submitted on 22/01/2024 at 11:58

Published on Care Opinion at 11:58

Dear Togfather
Thank you so much for taking the time to share feedback of your healthcare experience. I am delighted to hear you have such a positive experience at Ballantrae Medical Practice and the whole practice team when getting same day appointments and care.
Our staff and partners really appreciate getting feedback from their patients and I will ensure your comments are forwarded to them.
Once again thank you and I wish you good health for the future.
Best wishes
Marie

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